Quality Management
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Quality Management

  • PDF

Article summary

Quality management is fundamentally as effective as:

  1. Your understanding of the project and commitment to achieving quality
  2. Your communication of expectations and control of all aspects of quality – design, compliance, materials and workmanship
  3. Your use of support available – people, resources, training
  4. Your checking of the works progressively on and off site including submissions, prototypes, ITPs, defects, quality inspections
  5. Your team taking action every day and keeping it on track all the way

The common factor for success across all aspects above is you.

The quality achieved is a reflection of your attitude, commitment and control.

This quick guide provides an overview of the tools available and what they do.

The following descriptions apply throughout the quick guide as per the Quality Management System Manual (Section1.1).

RoleResponsibilities
ClientCustomer that has engaged the company to perform works under a contractual agreement, and any other subsequent customer post completion that engages with the company in relation to the performance of the works (including statutory warranties).
Operations TeamSenior Management Representatives appointed by the Managing Director responsible for supporting Construction Teams in all aspects of the business including Tendering, Design, Construction, Contract Administration, Project Finance, Quality, Work Health and Safety, Environmental.
Support TeamsSenior Management Representatives appointed by the Managing Director responsible for supporting Construction Teams in all aspects of the business including Tendering, Design, Construction, Contract Administration, Project Finance, Quality, Work Health and Safety, Environmental.
Construction TeamIndividual Team within the organisation that is managed autonomously by a Team Leader and comprises Project Teams and various support staff to procure and deliver construction projects to alignment with the company strategic objectives.
Team LeaderOverall manager of a Construction Team and responsible for the procurement and delivery of projects undertaken by the team. The Team Leader is accountable for the performance of the team, upholding the company reputation, compliance to legislative requirements, and adherence to company standards through implementation of Hutchies’ Key Principles and the use of company systems.
Project TeamTeam of resources allocated to a project by the Team Leader and may include Project Manager, Design Manager, Cost Planner, Project Engineer, Contract Administrator, Site Manager, Supervisor, HSE Advisor, Team Construction Manager, Team HSE Manager.
Project ManagerOverall manager on a construction project. Where a Project Manager is not assigned to a construction project the functions of the Project Manager are automatically allocated to the Contract Administrator to the extent determined by the Team Leader.

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