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Other Considerations
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Safe Practices
Using a risk-based thinking process there are other considerations to make when preparing project specific ITPs. In addition to the physical characteristics, there would likely be the need to consider necessary checks and hold points for safe construction practices where these are also part of quality control. This is particularly important when considering activities which rely on temporary engineering prior to completion of the final structure. Using the practical example of precast concrete elements, this could include checks, records, and hold points for:
• Calibration records for torque wrenches
• Correct installation of props and fixings
• Checklist for confirming temporary engineering is suitable until final structure is complete
• Engineers’ inspection and approval to remove temporary bracing elements etc.
Another example would be timber framing brackets and hangers. The correct selection, including design capacity and correct installation would be critical for compliance with the relevant NCC or Australian Standard. But it would also be imperative to inspect and ensure all connections had been completed to the required design before subsequent trades or activities progressed, this would typically be managed with a Hold Point.
See the section on Hold and Witness Points for further details.
Lessons Learned
Lessons learned is the process of capturing and documenting the knowledge and insights gained from an experience, such as a project, program, or event. The goal of this process is to identify what worked well, what didn't, and what could be done differently in the future to improve outcomes. The lessons learned can then be used to inform decision making, improve processes, and minimise risks in future projects.
The benefits of lessons learned extend beyond individual projects or events. When implemented effectively, the lessons learned process can lead to continuous improvement and the development of best practices within an organisation. By capturing and sharing knowledge and insights, organizations can build on their successes and avoid repeating mistakes, leading to more efficient and effective decision making and improved outcomes.
Applying the principles of continuous improvement advocated by ISO 9001 we can use lessons learnt from the same or similar activities employed on previous projects to help us define the ITPs for current projects.
The best way to document lessons learned can vary depending on the context and the goals of the process. However, here are a few best practices that can be applied in most situations:
• Start documenting lessons learned early in the project and continue to do so throughout its duration. This will help ensure that all relevant information is captured and that the lessons learned process is as comprehensive as possible.
• Engage stakeholders in the lessons learned process, including project team members, subcontractors, and other relevant parties. This will help ensure that all perspectives are considered and that the lessons learned are as accurate and relevant as possible.
• Focus on documenting lessons that can be applied in the future, rather than just documenting problems and issues. This will help ensure that the lessons learned process is action-oriented and that the insights are useful for future decision making.
• Where possible document and track lessons learned. This can help ensure that the information is accessible and easily searchable, and that it can be easily shared with stakeholders.
• Make the lessons learned process a continuous one by regularly reviewing the information, updating it as needed, and using it to inform decision making in future projects and processes.
The aim of Lessons Learned is to provide insight to help promote desired outcomes, whilst limiting the reoccurrence of undesirable outcomes.
Manufacturers Requirements
Manufacturer's requirements play a critical role in ensuring product quality. They provide a clear and concise definition of what the manufacturer expects including installation instructions, and inspection and testing requirements.
By including manufacturer’s requirements within an ITP will ensure that the product performs as expected in the conditions it was tested to. If these instructions are not followed there is no guarantee that the product will work as expected.
Technical Data Sheets (TDS) are predominantly used by manufacturers to communicate the technical characteristics and requirements of an item or product and should be considered when developing specific ITP checklists, checks and inspections.